The problem
A prospective student comparing three universities doesn't ring your admissions line. They browse at 11pm, hit a question your website buries four clicks deep, and move on to the next tab. An international applicant emails and waits two days across a time difference. A parent at your open day has a question and can't find a staff member who knows the answer. None of these people complain. They just choose somewhere else.
Entry requirements, pathways, credit transfer, fees and dates, drawn only from your approved course information, so no student is ever told the wrong prerequisite.
Accommodation, clubs, transport, safety, what's actually on this weekend. The stuff that turns an applicant into an enrolment.
A QR code on every banner and lanyard. Sessions, maps, parking, timetables, answered on the spot, while your staff have the conversations that convert.
The intelligence angle
The Geolocation Map shows which cities and countries your enquiries come from, overlaid with the topics they ask about, before you plan recruitment travel or media spend. Topic Trends show which courses are heating up. Knowledge Gaps show exactly which pages your website is failing to answer. And when a conversation signals a hot applicant, an Agentic Action collects their details and alerts your admissions team in Teams, Slack or email while the interest is live.